Sierra Pacific Industries, Inc. (SPI) was dissatisfied with their antiquated Avaya and Nortel communications systems. Seeking to streamline system management across multiple locations, improve internal communications and enhance the customer experience, SPI turned to Gaynor Telesystems, and Mitel’s cost-effective unified communications platform, MiVoice Connect.
CDCR is now able to successfully apprehend visitors attempting to bring contraband into each of the 3 Prisons thereby greatly decreasing the drugs and violence within the facilities. With the PELCO Network Video Recorders (NVR’s) they now have adequate evidence to ban visitors violating the policy and laws.
The install resulted in a very happy client, who knew what they wanted and just picked up the phone and let us solve their concerns. Michele at the office in Red Bluff, who oversees both Fairfield and Red Bluff was satisfied and very happy with the installation.
"Their willingness to work with our service suppliers and tackle the various implementation problems led to solutions that were done promptly and with good insight to our particular needs. Gaynor's product knowledge was excellent." -Patrick MacMillan, Work Training Center
The security cameras have all but eliminated graffiti and vandalism at our two current sites and we have caught the vandals who have not realized they were on candid camera. Also, the benefits for students and staff monitoring have been great. Our equipment has been flawless.” -Danny Salado, the Supervisor of Maintenance and Operations