Gaynor Telesystems was founded in 1974 by E.A. Gus Gaynor in Redding, California. We are now in our second generation of family ownership, with over 50 years serving businesses, school districts, and government agencies across Northern California. Many of our customers have been with us for 20 to 30 years, and our management team has worked together for over 30 years.

We are authorized dealers for a wide range of industry-leading platforms including Mitel (formerly ShoreTel), E-MetroTel UCX, Zoom Phone, and Intermedia Elevate for cloud VoIP. On the security side, we carry Avigilon (a Motorola Company), Pelco, Verkada, Valcom, and Paxton access control systems. We also support legacy NEC phone systems and are the oldest authorized NEC dealer in the country.

Yes. While our corporate headquarters is in Redding, we have multiple sales and service facilities across Northern California, with field staff based in Eureka, Yuba City, Chico, Corning, and Sacramento. We also support select national clients with multi-site locations. Our local warehouses maintain over $400,000 in parts inventory to ensure fast response times across our entire service area.

Yes, and we specialize in doing it without a costly rip-and-replace. Through our partnership with E-MetroTel, many organizations can migrate their existing NEC, Nortel, or Mitel digital phones onto a modern UCX unified communications platform, preserving their hardware investment while gaining features like SIP trunking, call recording, Microsoft Teams integration, and contact center functionality. Customers typically see 30 to 44% savings compared to a full system replacement.

Our two primary cloud VoIP platforms are Zoom Phone and Intermedia Elevate. Both offer unified communications with voice, video conferencing, team messaging, SMS, internet fax, softphone apps, auto attendants, and AI productivity tools. Gaynor is the authorized Northern California Zoom Phone dealer and an Intermedia Elevate dealer, meaning you get local implementation, training, and ongoing support instead of navigating a self-service portal.

Yes. We are a full-service technology integrator offering business phone systems, IP CCTV camera systems, and access door control as a single integrated solution. Our camera portfolio includes Avigilon, Pelco, Verkada, and IC Realtime systems, ranging from small parking lot setups to complex multi-site deployments with AI-powered video analytics and appearance search. Access control systems from Avigilon ALTA (formerly Openpath) and Paxton integrate directly with your camera and phone infrastructure.

Gaynor Telesystems is the top provider of security-focused communications systems for education in Northern California. We design and install integrated phone systems with K-12 safety features, CCTV camera systems, access control door systems, and clock and bell lockdown alert systems. Our Valcom Class Connection and Mitel Revolution mass notification solutions provide automated lockdown announcements, law enforcement alerts, and campus-wide emergency messaging. We also install the HALO IOT Smart Sensor for vape detection and air quality monitoring in areas where cameras are not permitted.

Yes. All of our field engineers are factory-certified on the product lines we install and complete over 200 hours of continuing education annually. Our team stability is one of our strongest differentiators — it is not unusual for the same engineer who installed your first system to return for your upgrade 10 or more years later. We also maintain a full-time, dedicated customer service staff with a free help desk available to all clients.

We hold a full set of government and education purchasing certifications including CMAS, Sourcewell, NASPO/WSCA, PEPPM, E-Rate, and GSA for Valcom systems. We are a Certified Small Business (#19517), a Certified Woman-Owned Business (WBE) in California, and hold federal certification as an Economically Disadvantaged Woman-Owned Small Business (EDWOSB). These certifications simplify the procurement process for public agencies and school districts at the local, state, and federal levels.

We design unified communication systems that connect all of your locations under a single platform, enabling seamless internal calling, intelligent call routing, and overflow call distribution between sites during peak hours. Our systems support IP phones, softphone apps, and mobile device integration so your team stays reachable whether they are in the office, at a remote site, or in the field. With service centers across Northern California and 24/7/365 engineering support, we are your single point of contact across every location.