What an NEC Phone Systems Expert Can Do for Your Business
Gaynor Telesystems has been an NEC telephone system dealer/integrator for 40 years! NEC manufactures a very cost effective, user friendly, and feature rich unified communication systems that will streamline many business communications within your office. First let’s look at some of the common business communication examples and how a new NEC unified communications system can solve them.
Gaynor Telesystems has been an NEC telephone system dealer/integrator for 40 years! NEC manufactures a very cost effective, user friendly, and feature rich unified communication systems that will streamline many business communications within your office. First let’s look at some of the common business communication examples and how a new NEC unified communications system can solve them.
Processing incoming customer calls and how to route that call to the right worker and satisfy the customer’s needs.
A technical call comes into the receptionist that the company engineer needs to answer. Your company engineer is out of the office overseeing a project. No problem, with NEC’s mobile extension application the receptionist simply transfers the call to the engineer’s cell phone mobile extension. With a consultative transfer the receptionist tells the engineer what the call is regarding and then transfers.
After the engineer answers the customer’s question the customer has a question regarding their current invoice. Again no problem, the NEC phone systems still have control of that call. This application is more than call forwarding, and the engineer simply presses *# on their cell phone and transfers the call to accounts payable back at the office to answer the customer’s question about their invoice.
Instead of playing phone tag you can see that the mobile extension application simply allows you to provide excellent customer service and saves everyone time in the process by not having to leave a voice message and wait for a return call. This in turn creates more profitability and better customer service for your company. Saving little bits of time throughout the day ensures better employee productivity.
A new NEC unified communications system can help streamline and solve business communications with voicemail to email.
For example, the general manager of the office is traveling on business. Generally, the time the general manager is at the office is spent overseeing day to day activities. VIP customers have the general manager's direct telephone number that rings directly to their office, bypassing the receptionist. While traveling, the general manger finds it difficult to call in twice daily to retrieve important voice messages that VIP customers have left. This in turn delays the response of the general manager not providing the best customer service.
With voicemail to email on the new NEC unified communications system you can receive corporate voicemails via email as a .wav attachment file. They arrive in your corporate email on your PC or smartphone. Then while traveling the general manager doesn’t have to call into the office to retrieve messages. They simply show up on their smartphone. Then the general manager retrieves the messages immediately and can provide excellent customer service while away from the office.
These are just a couple of examples of how NEC phone systems can improve your business communication solutions. Check back for our next blog to continue examples and give you more insight into the NEC phone system.
Tips to Help Your Small Business Phone System Handle Summer
Summer is about beach playing, watermelon, vacations, and heat. As a small business owner, you may wonder if you can take time off while still getting calls answered and having your office run efficiently. Your small business phone system may be a few years old and you don't have a maintenance support plan. Our goal is to make sure bosses and employees enjoy the summer, instead of calling us in a panic about phone system related issues. Here are some tips so you can enjoy the rest of your summer.
Summer is about beach playing, watermelon, vacations, and heat. As a small business owner, you may wonder if you can take time off while still getting calls answered and having your office run efficiently. Your small business phone system may be a few years old and you don't have a maintenance support plan. Our goal is to make sure bosses and employees enjoy the summer, instead of calling us in a panic about phone system related issues. Here are some tips so you can enjoy the rest of your summer.
Make sure your phone system is in a cool place
Offices change and sometimes small business phone systems end up in closets or rooms without A/C. Remember, the phone system is a computer and needs cool air to work best. If you’re concerned about the location, please talk to us or even think about adding some venting. If your system overheats, just like a car, it can stop working. Now that would put a damper on your summer vacation.
Change your auto attendant
Are you short-staffed for the summer? Maybe you only have a couple of people answering your calls. It may be better to change your auto attendant so clients don’t leave messages for people who are not there. Also, if you’re closed, change your main greeting. Let clients know if there are options to reach you in case of an emergency. Your auto attendant is a tool that can be used to help your callers get to the correct person without getting frustrated. Do you need samples of an auto attendant script? Check out these sample greetings.
Try out that mobility
You bought the feature, but never really have used it. You know you’ll have a good signal when you’re at the beach, so turn on the mobility and have your phone calls ring your cell phone. If you don’t answer they go back to your office voicemail. You have the flexibility to choose which calls to answer. The caller ID will pass, so you can skip the SPAM calls and answer that important client. If you have not implemented mobility it’s not too late. Many of the newer systems have the ability to add this feature.
Check your call forwarding
If the worst case scenario does happen and you lose power or your system dies, in most cases you can have your calls forwarded by your telco company (AT&T, Frontier, Telepacific) etc. In order to have that happen it needs to be set up in advance. Now would be a good time to check and make sure nothing has changed with your call forwarding. You may have changed cell phones, so yearly checks on this would be important.
Summer is about fun, not about dealing with small business phone system problems. A little planning will go a long way.
If you’d like to learn more about mobility or are concerned about your phone system overheating, contact us today and we can talk with you about options.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems Inc. can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
4 Things to Compare When Buying New Office Phone Systems
Here you are sitting at your desk with a few office phone system proposals staring back at you. You have done all the leg work that brought you to this stage: Decision Making Time. When you are facing a purchasing decision (one that you will need to live with for at least 5 years and that will take a sizeable chunk of your capital budget) if you are like me the first thing you do is start a list. Now you have a nice blank piece of paper with a tidy heading of New Office Phone Systems. Feeling better already I bet!
Here you are sitting at your desk with a few office phone system proposals staring back at you. You have done all the leg work that brought you to this stage: Decision Making Time. When you are facing a purchasing decision (one that you will need to live with for at least 5 years and that will take a sizeable chunk of your capital budget) if you are like me the first thing you do is start a list. Now you have a nice blank piece of paper with a tidy heading of New Office Phone Systems. Feeling better already I bet!
The Top 4 areas to use to compare your office phone system proposals are:
Manufacturer
The office phone system is manufactured by a high tech firm that could as likely be international as USA based. You should do a little bit of homework to determine their history in this segment of the telecom industry, their R&D budget that allows them to stay current in the marketplace and their basic philosophy of customer service. Some questions to review on your list are:
Where is their product manufactured and are they prepared to deal with geographical crisis?
Are their distributors happy and long term or do they seem to churn on a frequent basis?
Depending upon the size of your office phone systems perhaps you even had the opportunity to meet with a manufacturer representative. If so, were they knowledgeable and committed to your market area?
What types of ongoing support or service level agreements are they offering for purchase via the distributor?
What is their ongoing sales and technical certification processes?
Design
You met with all these vendors and described your business, your challenges, the features you want in your office phone systems, and hopefully your budget. It is time for a side by side comparison of how well they listened and were able to respond to your needs in their phone system design. Some questions to compare proposals include:
Did they meet my budget?
Did they build in both the current and long term growth my firm will need?
Is the system flexible enough for my future unforeseen changes?
Was it designed for ease of use?
ROI and TCO
As with every larger purchase you are always seeking a Return on Investment. With office phone systems you will also be looking at your TCO or Total Cost of Ownership. As you compare your proposals be certain you understand the TCO of this technology. A qualified vendor will have addressed the entire scope of your telecom needs, not just the office phone systems. Your current dial tone circuits, rates and plans, and your infrastructure need to be addressed prior to signing on the dotted line. They are all part of your TCO and possibly an area you can realize significant savings.
At Gaynor Telesystems we recently were able to provide a business with new office phone systems at a monthly lease payment that was completely covered by the cost savings of our redesign on their telephone circuits. If you are utilizing such features as mobility and unified communications for the first time there are some wonderful tools to help you obtain figures to represent the time savings of your team.
Vendor/Var/Integrator
You are down to the final decision piece: WHO do you want to work with? This may sound like an easy choice and maybe it’s clear cut in your decision process, but for some it can be rather difficult. All office phone system vendors have worked hard to prepare your proposal, given you product demonstrations, provided references and possibly have worked with you in the past. How do you decide which vendor is the best fit for your business? Primarily our advice is to choose the office phone systems vendor you trust. Make sure you understand the team that will be working on your project and their experience both in the industry and also with this vendor. It is important to ensure the phone systems vendor can meet your needs today and also for your long term service and growth needs.
What Your Sales Team Will Love About New Office Phone Systems
For most businesses, without a good sales team there would be no business. A good sales staff is always improving their skills and abilities to convert a new customer or get that referral. Sometimes the sales staff is hard to pin down for formal training. When you get new office phone systems, training your sales staff may be a new challenge. But remember, salespeople like challenges.
For most businesses, without a good sales team there would be no business. A good sales staff is always improving their skills and abilities to convert a new customer or get that referral. Sometimes the sales staff is hard to pin down for formal training. When you get new office phone systems, training your sales staff may be a new challenge. But remember, salespeople like challenges.
Many of the basic features can help your sales staff be more productive, connect better with clients, and just make life a little simpler. The following features are sure to get the attention of your sales staff. When you send out the training announcements for the new office phone systems to the sales staff, consider adding these features into the announcement. Entice them to sit in on the class.
Mobile Extension
This is the one feature that sales LOVE. Mobile extension allows the cell phone they hold near and dear to their heart to become their office phone. No longer will they miss the call or have to give someone their cell phone number. Depending on what new office phone systems you purchase, the function might be different, but the facts remain: you turn on and off mobile extension. When you are away from your desk any call that you would normally get at your desk, would now go to your cell phone. Also, when you want to make an outbound call, you can connect to the office phone system and use the dial tone and caller-id from the office, not your cell phone.
Outlook Integration
It’s common that new office phone systems will have something called unified communication. This is really a fancy term for having all your communication come into one place. Essentially your voicemail, faxes and email all come into your Outlook. The cool thing about voicemail coming into your email is the fact they are just attached as a .WAV file. The sales staff can then listen to the .WAV file from any computer AND they can forward the file as an email to anyone. Talk about providing customer service! Think of it this way, your sales staff is about to go into a meeting that will take several hours. They see a voicemail pop up in their email on their phone asking for some basic pricing, but they need it right away. The salesperson simply forwards that message to the in-house sales team and they get the customer taken care of quickly and easily.
DID – Direct Inward Dial:
This is a private telephone line for the executives and for the sales team. Now instead of clients having to sit through an auto attendant or be screened by the front desk staff, a DID number can send the call directly to the salesperson. With most DID applications caller-id will also be passed along. With caller-id the salesperson can say “Hello Fred,” rather than just “Hello this is Sam, how can I help you?” DID numbers are local phone numbers. So if you have an office in Chico, you will get local Chico numbers.
Working with a proven vendor like Gaynor Telesystems allows you to speak about the challenges your sales staff are having and design new office phone systems to meet the needs of the sales staff. Once the phone system is in place, your sales staff can be trained by the vendor. Call Gaynor Telesystems, Inc. today to see how we can assist you. Learn more about the telesystems world by checking out our Glossary of Terms Ebook below!
Signs Your Small Business is Ready for a Multi Location Phone System
This past year has been the year of growth. You have opened your third and fourth locations and now you are struggling to have good communications with all offices. The 3-line telephone system is no longer cutting it. You are a multi-location small business.
This past year has been the year of growth. You have opened your third and fourth locations and now you are struggling to have good communications with all offices. The 3-line telephone system is no longer cutting it. You are a multi-location small business.
Small business telephone systems are the next step. Here are signs that you need to upgrade to a multi location phone system.
Employees are Using Cell Phones to Call Each Other
The lines are ringing on your system and clients want answers. You see that employees are talking with a client, putting the handset down and calling another employee with their cell phone. With a multi location system, you can have your employee place the caller on hold, then place an intercom call. Thus saving the need to use the cell phone.
If need be, you can then conference in the two other parties. Maybe you’re thinking conferencing is too expensive. With just a couple clicks of the mouse and the ShoreTel small business telephone system is now your conference unit. Check out this blog from ShoreTel on the benefits of conferencing.
You want to look like one company, with one message
You have decided the inconsistency in the way the phones are answered could be corrected by installing an automated attendant. The challenge is you do not want to purchase 4 automated attendants.
With a multi location phone system, you have one main greeting and all your callers can be directed from one main place. This also allows you to control employee costs by possibly eliminating an answering position. You can centralize your answering position and have one person be that voice of your company.
Small business telephone systems can have multiple layers of an auto attendant. You can direct callers to anyone on your phone systems.
You have extra bandwidth between locations
You did what the network company asked. You connected your sites. You no longer have to deal with the management nightmare of 4 servers. Now you have centralized all your servers and network connections. The next step is centralizing your communications.
When you have central communications, you can look and feel as one company. The ShoreTel premise or even the hosted/sky solution allows for multi site businesses to look and feel like one.
So use that bandwidth and the connections between your offices. It will help improve customer experiences and employee productivity.
Still not sure a multi location phone system solution is right for you? We love the ShoreTel solution because it will grow with you. So start at your main site, learn how the system works, and then grow the system at your own pace. If you’re not ready to commit yet, check out our blogs to learn more about small business phone systems.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems Inc. can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
4 Reasons Why SIP Trunking is a Perfect Match for Small Business
Save money -- that is what the accountant told you today. So now what? You have looked at all your options, so now is the time to dig deeper. Maybe you hear about SIP, and wonder why and how SIP is good for small business.
Save money -- that is what the accountant told you today. So now what? You have looked at all your options, so now is the time to dig deeper. Maybe you hear about SIP, and wonder why and how SIP is good for small business.
SIP trunking comes with many benefits including reduced telecom costs, cloud functionality, and ease of capacity expansion. When paired with other communication solutions such as unified communications, businesses are able to seamlessly integrate those benefits with UC functionality such as desktop sharing or instant messaging. When looking at a UC solution with SIP trunking, you’ll be able to improve employee productivity, reduce costs, and harness the flexibility of the cloud.
The Big Question - What is SIP Trunking?
SIP trunking is a way to deliver voice and media over the Internet. If your business phone system, or PBX, can connect to the Internet and use the SIP protocol to make calls over the Internet, then SIP trunking can be a means of delivering high quality, reliable digital voice services for your business without the cost of additional hardware. There are many reliable dial tone carriers that offer SIP trunking.
Here are just four reasons why SIP trunking pairs perfectly with small business:
1. Same Office Experience for workers in Chico, and Sacramento
SIP trunking supports voice and media data so you can run your all communication efforts over the same network. By removing geographic barriers, you’ll be able to deliver a consistent experience across your different office locations and remote employees, and increase productivity by giving your employees access to the same systems and data.
2. Improved Business Continuity
Carrier diversity and redundancy is a key benefit of SIP trunking. If an outage does occur, your business phone system will have access to multiple carriers through your SIP trunking provider’s network to ensure uptime. Top SIP trunking providers invest a great deal into their network to ensure automatic failovers that support disaster recovery needs. Plus, as your local vendor we will help manage all of the carrier relations and maintenance so you don’t have to. Less time and hassle for your small business staff.
3. Scalability when YOU need it!
When your business grows or if you have seasonal fluctuations in call volume, you’ll likely need to add phone lines to support those changes. With SIP trunking, your telecom connectivity can quickly scale as you need it to. Call capacity can be increased on-demand to support unlimited concurrent calls, while ensuring you never pay for more than you need. Instead of forecasting advance installations and incurring the associated costs, all you’ll have to do is contact your provider to increase the number of trunks.
4. Getting Ready for Cloud
SIP trunking is a great alternative if you’re considering the cloud but aren’t quite ready to make the leap. By combining onsite UC solutions with SIP trunking, you’ll be able to maintain the control of your onsite solution while gaining cloud benefits such as flexibility to grow and simplified management.
SIP trunking may be very new to you, but the industry is no longer young and new. It is tried and true. You can learn more by watching this video about SIP.
Contact Gaynor today for a DEMO on a small business phone system that will use SIP.
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems Inc. can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
What’s the Difference Between a Hosted Solution and Business VoIP?
In the world of telecom words have different meanings. At Gaynor Telesystems we understand we talk a funny language, and we are here to help you navigate the differences and choose the right solutions for you and your company. When it comes to a hosted solution and business VoIP you may be talking apples to apples or you may be talking watermelon to kiwi. So let’s discuss hosted and business VoIP.
In the world of telecom words have different meanings. At Gaynor Telesystems we understand we talk a funny language, and we are here to help you navigate the differences and choose the right solutions for you and your company. When it comes to a hosted solution and business VoIP you may be talking apples to apples or you may be talking watermelon to kiwi. So let’s discuss hosted and business VoIP.
It is not wrong if you call a hosted solution a business VoIP solution, but saying business VoIP is hosted would not be correct. On the most basic level, business VoIP simply refers to using different protocols to run business phone systems. Hosted is having your phone system in the cloud, and only paying a monthly expense for the use.
Now the nuts and bolts. It’s okay if even after this you have questions. This is not a simple topic.
Business VoIP
As the industry is changing so is the meaning of the words. If you go up to a business associate and say business VoIP, you are talking a premise based solution. This is normally a capital expenditure and is a long term investment. It is also a solution that works with your network. It becomes a part of your network and uses network equipment. There are security measures in place to allow for business communications to happen without disrupting your data network.
When you decide you want a business VoIP solution, your vendor will ask for a network diagram, maybe even see if you want to have a network assessment done. These are important since you are integrating your phone system into your data network. Normally, your telecom vendor will work very closely with your onsite or even remote IT manager to make sure the new business communication solution does not negatively impact the data operations.
Hosted Solution
This is also known as a Cloud Solution. It really is that simple. The features and functions all happen in the cloud. As the business owner you pay a monthly contract fee to have telephone service. Depending on the service provider (ShoreTel Sky or NEC UCaaS) you can choose your dial tone type, rental of handsets, features and more. The set up and management of the system is done mainly remotely. The equipment that is located in your office is a couple pieces of networking equipment and the handsets on the desks of your staff.
Your bandwidth is the critical factor in your deployment of a hosted solution. Your bandwidth requirements will increase based on the number of handsets and your call volume. You are no longer having to buy/pay monthly for phone lines, you pay for bandwidth.
The reason why hosted is becoming such a wonderful choice for businesses is simply because it is an on-going expense, not a capital purchase. Since it is a monthly fee, there is no large upfront purchase price. The costs of good, reliable internet service has gone down, thus allowing this new type of communication solution to become affordable for clients big and small.
Our hope is to educate you on the basic differences of business VoIP and a hosted solution. We know you may still have more questions, and we are here to answer those! Feel free to fill out the form below!
About Us
Gaynor Telesystems Inc. has been proudly serving the North State Communities of Chico, Yuba City, Marysville, Eureka, Arcata, Sacramento, Davis, Woodland, Redding, and Red Bluff for more than 40 years. We hope the information you found in this blog was useful. To learn more about how Gaynor Telesystems Inc. can help you install, maintain or service business communication solutions, please contact us at 877-Gaynor1.
What an NEC Phone Systems Expert Can Do for Your Business
Gaynor Telesystems has been an NEC telephone system dealer/integrator for 40 years! NEC manufactures a very cost effective, user friendly, and feature rich unified communication systems that will streamline many business communications within your office. First let’s look at some of the common business communication examples and how a new NEC unified communications system can solve them.
Gaynor Telesystems has been an NEC telephone system dealer/integrator for 40 years! NEC manufactures a very cost effective, user friendly, and feature rich unified communication systems that will streamline many business communications within your office. First let’s look at some of the common business communication examples and how a new NEC unified communications system can solve them.
Processing incoming customer calls and how to route that call to the right worker and satisfy the customer’s needs.
A technical call comes into the receptionist that the company engineer needs to answer. Your company engineer is out of the office overseeing a project. No problem, with NEC’s mobile extension application the receptionist simply transfers the call to the engineer’s cell phone mobile extension. With a consultative transfer the receptionist tells the engineer what the call is regarding and then transfers.
After the engineer answers the customer’s question the customer has a question regarding their current invoice. Again no problem, the NEC phone systems still have control of that call. This application is more than call forwarding, and the engineer simply presses *# on their cell phone and transfers the call to accounts payable back at the office to answer the customer’s question about their invoice.
Instead of playing phone tag you can see that the mobile extension application simply allows you to provide excellent customer service and saves everyone time in the process by not having to leave a voice message and wait for a return call. This in turn creates more profitability and better customer service for your company. Saving little bits of time throughout the day ensures better employee productivity.
A new NEC unified communications system can help streamline and solve business communications with voicemail to email.
For example, the general manager of the office is traveling on business. Generally, the time the general manager is at the office is spent overseeing day to day activities. VIP customers have the general manager's direct telephone number that rings directly to their office, bypassing the receptionist. While traveling, the general manger finds it difficult to call in twice daily to retrieve important voice messages that VIP customers have left. This in turn delays the response of the general manager not providing the best customer service.
With voicemail to email on the new NEC unified communications system you can receive corporate voicemails via email as a .wav attachment file. They arrive in your corporate email on your PC or smartphone. Then while traveling the general manager doesn’t have to call into the office to retrieve messages. They simply show up on their smartphone. Then the general manager retrieves the messages immediately and can provide excellent customer service while away from the office.
These are just a couple of examples of how NEC phone systems can improve your business communication solutions. Check back for our next blog to continue examples and give you more insight into the NEC phone system.
4 Things to Compare When Buying New Office Phone Systems
Here you are sitting at your desk with a few office phone system proposals staring back at you. You have done all the leg work that brought you to this stage: Decision Making Time. When you are facing a purchasing decision (one that you will need to live with for at least 5 years and that will take a sizeable chunk of your capital budget) if you are like me the first thing you do is start a list. Now you have a nice blank piece of paper with a tidy heading of New Office Phone Systems. Feeling better already I bet!
Here you are sitting at your desk with a few office phone system proposals staring back at you. You have done all the leg work that brought you to this stage: Decision Making Time. When you are facing a purchasing decision (one that you will need to live with for at least 5 years and that will take a sizeable chunk of your capital budget) if you are like me the first thing you do is start a list. Now you have a nice blank piece of paper with a tidy heading of New Office Phone Systems. Feeling better already I bet!
The Top 4 areas to use to compare your office phone system proposals are:
Manufacturer
The office phone system is manufactured by a high tech firm that could as likely be international as USA based. You should do a little bit of homework to determine their history in this segment of the telecom industry, their R&D budget that allows them to stay current in the marketplace and their basic philosophy of customer service. Some questions to review on your list are:
Where is their product manufactured and are they prepared to deal with geographical crisis?
Are their distributors happy and long term or do they seem to churn on a frequent basis?
Depending upon the size of your office phone systems perhaps you even had the opportunity to meet with a manufacturer representative. If so, were they knowledgeable and committed to your market area?
What types of ongoing support or service level agreements are they offering for purchase via the distributor?
What is their ongoing sales and technical certification processes?
Design
You met with all these vendors and described your business, your challenges, the features you want in your office phone systems, and hopefully your budget. It is time for a side by side comparison of how well they listened and were able to respond to your needs in their phone system design. Some questions to compare proposals include:
Did they meet my budget?
Did they build in both the current and long term growth my firm will need?
Is the system flexible enough for my future unforeseen changes?
Was it designed for ease of use?
ROI and TCO
As with every larger purchase you are always seeking a Return on Investment. With office phone systems you will also be looking at your TCO or Total Cost of Ownership. As you compare your proposals be certain you understand the TCO of this technology. A qualified vendor will have addressed the entire scope of your telecom needs, not just the office phone systems. Your current dial tone circuits, rates and plans, and your infrastructure need to be addressed prior to signing on the dotted line. They are all part of your TCO and possibly an area you can realize significant savings.
At Gaynor Telesystems we recently were able to provide a business with new office phone systems at a monthly lease payment that was completely covered by the cost savings of our redesign on their telephone circuits. If you are utilizing such features as mobility and unified communications for the first time there are some wonderful tools to help you obtain figures to represent the time savings of your team.
Vendor/Var/Integrator
You are down to the final decision piece: WHO do you want to work with? This may sound like an easy choice and maybe it’s clear cut in your decision process, but for some it can be rather difficult. All office phone system vendors have worked hard to prepare your proposal, given you product demonstrations, provided references and possibly have worked with you in the past. How do you decide which vendor is the best fit for your business? Primarily our advice is to choose the office phone systems vendor you trust. Make sure you understand the team that will be working on your project and their experience both in the industry and also with this vendor. It is important to ensure the phone systems vendor can meet your needs today and also for your long term service and growth needs.
